Month: September 2019

AltView Newsletter: What are IBM, Oracle, Adobe, Salesforce and SAP up to in CDP marketplace?

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What’s Up With CDPs From Big MarTech Vendors? Large infrastructure and MarTech mega vendors – IBM, Oracle, Adobe, Salesforce, and SAP – have been slow to join the CDP bandwagon. But all of them have now raised their stakes in this marketplace. Here’s a short summary of what these vendors are up to. CDPs – Do … Read more

What’s Up With CDPs From Big MarTech Vendors?

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Large infrastructure and MarTech mega vendors – IBM, Oracle, Adobe, Salesforce, and SAP – have been slow to join the CDP bandwagon. Salesforce executives have in fact famously dismissed this technology in the past as a passing fad. But all of them have now raised their stakes in this marketplace.… This post first appeared on … Read more

Adding Liferay and Jahia to WCM Evaluations

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Even though portal-like capabilities remain relevant for building some digital experiences, RSG has discontinued covering Portal technology as a separate marketplace as the vendors themselves have largely folded into the Web Content & Experience Management (WCM) space. So, we’ve expanded the scope of RSG’s WCM vendor evaluations, both with a new review… This post first appeared on … Read more

CDPs – Do You Need More Than One?

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Lately I’ve seen several examples of organizations working with multiple Customer Data Platforms (CDPs). Earlier this month I debriefed a video-on-demand (VOD) firm that had licensed a Customer Data Platform from Quaero. Then they also licensed Optimove’s CDP. Hey, wait: if a CDP is supposed to serve as a consolidated… This post first appeared on … Read more

AltView Newsletter: Multiple Vs Single CDPs, plus news about Quaero, Oracle and WordPress

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ZEE5 Partners with Quaero Indian Video on Demand service provider ZEE5 has tied up with Customer Data Platform (CDP) Quaero. Recall that ZEE5 also partnered with Optimove a while back. Optimove is also a Customer Data Platform (CDP). Having multiple CDPs is no longer surprising. In fact, not all CDPs (or for that matter, any two products in a … Read more

ZEE5 partners with Quaero

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Indian Video on Demand service provider ZEE5 has tied up with Customer Data Platform (CDP) Quaero. Recall that ZEE5 also partnered with Optimove a while back. Optimove is also a Customer Data Platform (CDP). Why Multiple CDPs? Having multiple CDPs is no longer surprising. In fact, not all CDPs (or for that matter, any two products in a … Read more

AltView Newsletter: Adobe’s New Customer Journey Analytics Plus News About Oracle and New CDP Evaluations

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Adobe Intros Customer Journey Analytics in Adobe Analytics (header image source: Adobe) Adobe has added new capabilities for Customer Journey Analytics within its Analytics platform. For max benefit, you will need to use these capabilities in conjunction with Adobe Experience Platform, which is Adobe’s upcoming Customer Data Platform (CDP) offering.  AEP will stitch together customer … Read more

Updates to CDP Vendor Evaluations

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The MarTech marketplaces that RSG covers continue to evolve rapidly and have become more complex (with more overlaps!) this year. The Customer Data Platform (CDP) market is no different. In fact, the CDP (orange) line on RSG’s Omnichannel Vendor Map seems perpetually under construction, with new stations getting added and… This post first appeared on … Read more

AltView Newsletter: New AI Book, plus news about Acquia and AgilOne

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Practical Artificial Intelligence: An Enterprise Playbook

Friends and colleagues, Alan Pelz-Sharpe and Kashyap Kompella, have written this excellent primer on AI for Enterprises. The book is written for the line of business managers, project managers and anyone considering an AI project. Alan promises, “no math (is) required” to understand this book.

It is a very practical take on all aspects of AI for enterprises. The book covers use cases, how to build an AI strategy and select vendors. It even goes into the “dark side of AI”. All in all, it is a very enjoyable and easy to understand book on AI. 

Kindle and Paperback versions are available on Amazon (India) and Amazon (US).

 

Acquia Acquires Cohesion
 

Acquia, the company that provides services around open source Drupal CMS, has acquired UK-based Cohesion. Cohesion is the maker of DX8 Site Builder and Page Editor. This product is being referred to as a “low-code Drupal website builder”. The press release mentions:

This acquisition allows Acquia to continue simplifying the way organizations of all sizes build, style, and design websites.

So Drupal became so complex that they now need to buy a product to simplify building websites!

To be fair, Acquia (or Drupal) is not the only product that requires additional products to “simplify” website development. For example, the other popular PHP-based CMS WordPress also has several such site and theme builders. I’ve worked with several of those site builders and found that they often end up creating code and templates that tightly club presentation with content, something that goes against the very premise of using a CMS. Hopefully, DX8 won’t do that. You can check the product here.

 

AgilOne Announces Cohort Analysis

CDP vendor AgilOne has released new set of analytics capabilities to allow you to do cohort analysis.

Cohort analytics is a type of analytics that allows you to create subsets of your users based on their common characteristics and then use those subsets for your analysis. 

This is helpful capability. And, yet another example of overlap between CDP and Analytics….

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