AI Becoming a New Battleground for Oracle and Salesforce #CRM #AI #ML #chatbots

This post first appeared on the RSG Blog.

Analytics, fueled with Artificial Intelligence and Machine Learning, has become an intense focus of among big software vendors. Although IBM, Amazon, Google, and Microsoft rightly see a lot of coverage here, there’s an intriguing competition brewing on the CRM side between long-time competitors Oracle and Salesforce. Oracle Oracle recently released “Oracle…

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