Why do CM projects fail to deliver?

Based on inputs from many knowledgable people and my experiences, i believe that the reasons for failed CM projects (or CM projects failing to meet expectations), as with any other software or technology projects can be broadly classified into four areas:

1. People
2. Process
3. Organization
4. Technology

I am trying to sort out the reasons into one of these categories and will post the final document somewhere. If you have any inputs based on your experiences with failed (and successful CM projects), just hit the comments link below or send me an email.

I could never get down to finishing this paper but just in case you are interested, here’s the draft.

Stats and other things

Depending on the source (Forrester, Jupiter or some other analyst), the predictions for content management growth vary from one arbitrary number to another arbitrary number. However, the fact remains that a large number of Content Management projects have failed to deliver the promises. Someone told me or i read somewhere that about 61 % of the CM projects have been failures.

I’ve been doing some research on why so many Content Management projects fail to deliver. Irrespective of the approach (product or inhouse developed) they chose, a lot of clients are unhappy with what they’ve got out there. Those who developed an in-house solution, want to migrate to a product based approach and those who have a product want to move to another product or back to an in-house solution.

More on this later.. got to work now.

PS: I also read that that about 70 % of statistics are generated on the fly 🙂